Facilities Maintenance and Operations

Facilities Maintenance and Operations

Course schedule

Classroom Training:
DateVenueDurationPrice
18 - 22 May 2026London5 days£4,495
27 - 31 Jul 2026London5 days£4,495
12 - 16 Oct 2026London5 days£4,495
30 Nov - 4 Dec 2026London5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.

Course Overview

Delegates gain a practical understanding of maintenance planning, scheduling, and resource coordination. The course covers preventive and corrective maintenance techniques, performance metrics, and cost control. Participants develop the capability to manage day-to-day operations that ensure safety, reliability, and compliance. The programme enhances operational effectiveness across diverse facility types.

Who Should Attend

Operations and process leaders aiming to enhance efficiency and process governance. Past delegates have included:

  • Operations Managers
  • Business Analysts
  • Quality Managers
  • Performance Officers
  • Process Engineers

Course Outcomes

  • Understand legal and regulatory frameworks governing workplace health and safety.
  • Identify and mitigate risks within facilities operations and environments.
  • Develop emergency response and incident management procedures.
  • Conduct audits and inspections to ensure compliance and continual improvement.
  • Foster a safety-first culture among staff and contractors.

Course Topics

Maintenance Planning and Scheduling

  • Build asset registers and criticality rankings.
  • Develop PPM/CBM plans and shutdown schedules.
  • Optimise spares, vendors, and labour allocation.
  • Quantify backlog and reliability performance.

Operational Troubleshooting and Efficiency

  • Diagnose recurrent faults using RCA and Pareto.
  • Implement quick-win fixes and standard operating procedures.
  • Reduce energy, water, and waste in operations.
  • Improve first-time fix and mean time to repair.

Stakeholder Engagement and Service Culture

  • Coordinate with occupants to minimise disruption.
  • Communicate planned works, risks, and mitigations.
  • Collect service feedback to refine operations.
  • Recognise teams for safety and service excellence.

Operational Risk and Compliance

  • Meet statutory inspection and certification cycles.
  • Control permits, isolations, and confined-space work.
  • Manage contractor H&S and competence records.
  • Document audits and corrective actions.

Performance Monitoring and Reporting

  • Track MTBF/MTTR, backlog, and SLA adherence.
  • Use work order analytics to target improvements.
  • Report OPEX/CAPEX variances and savings.
  • Publish monthly performance packs for leadership.

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