Frequently Asked Questions

There are two ways you can book a course:

• Visit our website and go to the page of the course that you want to book. Click the “Apply for this course” button in the Options Menu on the right hand side of the page, then provide the details requested in the form. 
• Send an email to info@lct.co.uk with a request to book a course.

LCT International will then review your application, and if it is accepted, we will issue an acceptance letter and an invoice. Following full receipt of the course fee payment, a visa letter will be issued to assist with the delegate’s application at the British Embassy/High Commission.

Founded in 1994 as London Corporate Training, LCT International is a  leading corporate training provider, offering over 500 high-impact Open Courses and Customised Programmes for clients, delivered globally or online in  Business Management, Leadership, Operations Management, Banking and Finance, Specialist Sectors, Human Resources Management, Law and The Future of Work.

We work with over 250 clients around the world, including large organisations in both the public and private sectors. Our clients are organisations dedicated to professional development and improving the skills of their managers and team members. 

We offer courses in London, Barcelona, New York, Istanbul, Dubai, Paris, Cape Town, and Singapore. We also offer customised courses in all major cities across the world. Please visit our section on  Courses Locations for more information.

Yes, we have successfully designed and delivered numerous customised training solutions for our clients anywhere in the world or online.  For more information, please refer to the Customised Courses section on the website.

Yes. We design and deliver customised training solutions for our clients anywhere in the world. We can deliver courses at your offices or the location of your choice. 

We operate from different training centres in each of our locations. For precise information about the location of a specific course, please contact our team, who will advise you on the details. 

Our Open Courses are held in English. Proficiency in English is an essential requirement for attending a LCT training programme, and typically our delegates have studied English to at least an Upper Intermediate level. If you have any concerns regarding your level of English and/or your ability to follow the training programme, please contact us. In addition, we are able to arrange customised training programmes in other languages upon request. We have conducted training in French, Arabic and Spanish in recent years and several of our training consultants are fluent in other languages. Please contact us if you would like us to arrange a customised training programme in another language.

The typical number of delegates on our Open Courses ranges from 2-6. Whilst most of our Open Courses are guaranteed to run with only 1 delegate, some courses may be subject to minimum numbers, and this requirement will be advised on enquiry/registration. The maximum number of delegates on our Open Courses is 12.

For Customised Programmes, the number of delegates is always agreed in advance with clients. We have recently run customised programmes for group sizes of over 25 delegates. Please contact to ask for further information on delegate numbers on specific training programmes.

For in-classroom training delegates are advised that they should bring their laptop/tablet to their training programme. Please contact us if you think you will not have access to a laptop/tablet during your training programme. For online courses, delegates will require internet access and access to Zoom/Teams video conferencing apps. Technical requirements and instructions will be provided ahead of the training session.

We are pleased to provide delegates with a listing local hotels and similar accommodation catering to all budgets.

Please contact us and tell us when you are able to attend the course, and we will be happy to see if we can arrange the programme on a date that is convenient for you.

Course Fees MUST be paid at least TWO weeks prior to the commencement of the course. Failure to make payment on time will result in an automatic cancellation. Full details can be found on the Terms and Conditions page of our website or training programme.

VAT is chargeable on all courses at a standard rate of 20%. According to UK Law, certain non-profit and governmental organisations may be exempt from paying VAT. In order to qualify for this exemption, please contact us for further information.

We are pleased to offer discounts when more than one delegate from the same organisation attends the same course. Please contact us for more information.

A course completion certificates is awarded to delegates who attend and successfully complete the course, showing commitment to their personal development and progression. For CPD courses delegates will earn CPD points and a CPD certificate.

We are able to arrange airport transfers either from or to Heathrow Airport for an additional fee. Please complete this field on the Course Registration Form, or contact us for more information.

We strongly advise that each delegate should be covered with their own personal, medical and travel insurance for the duration of their course.

For information relating to our visa policy, please refer to the following page: Visa Information.

We are pleased to accept the following methods:

1. International Bank Transfers. Payment should be made in Pounds Sterling to the account specified on the invoice (supplied along with registration/booking confirmation).
2. Credit card. We are pleased to accept credit card payments and will issue instructions for online credit card payments.
3. We also have a PayPal account and payments may be made to this account.

 We regret that we are unable to accept cash or cheques.

Cancellations made at least four weeks prior to course commencement will qualify for a full refund of the course fees. We regret that a fee must be charged when confirmed bookings are cancelled or transferred to future dates and that change is notified to us within two weeks of the start date of the programme. A substitute may be notified but if a substitute cannot be found, refunds will be made. Please refer to our terms and conditions page for more details.

Delegates registered on any course can be substituted at any time without risk of a penalty. Such requests must be made in writing. Please refer to our terms and conditions page for more details.

We reserve the right to amend courses or the published programme, or to cancel any course at any time, and offer an alternative date, a full refund or credit, without liability for any consequential loss or damage.

In the event that you have been less than satisfied with our services please let us know. All complaints, suggestions and feedback and are given serious consideration. We will, of course, endeavour to resolve your complaint as a matter of urgency but in the unlikely event that we are unable to resolve a complaint to your satisfaction you will be able to contact the British Accreditation Council – their details can be accessed at: BAC Complaints.

Once we have accepted your application, you will receive an email confirmation, along with a registration letter and invoice for your records.

Please contact info@lct.co.uk that can assist with any queries that are not listed on our website

Joining instructions will be sent to your training department upon registration and when applicable, to your email address, more detailed information will be sent the week prior to the start date of the course. These instructions will include all the necessary details to help you prepare for the course, including the schedule, location , contact phone numbers of members of LCT International, the daily schedule as well as dress code, and any additional information needed for a smooth and successful learning experience.

The dress code for the course is smart casual. At the end of the certificate ceremony, there will be an opportunity to dress a bit more formally for photos with your trainer, allowing you to capture a memorable moment of your achievement.

We have a diverse team of highly qualified dedicated training consultants who have been carefully selected by LCT International, each bringing a wealth of experience and expertise to create a rich and engaging learning environment. Their extensive knowledge ensures that every course is delivered with the highest level of professionalism.

Training is delivered by training consultants in-classroom in our modern training venues across the world, or online in live virtual classrooms using technology such as Zoom and Teams. This flexible approach ensures that we can cater to individual learning needs as well as provide dynamic group learning experiences.

Refreshments and light snacks are provided during the in-classroom training sessions. Additionally, lunch is offered.

Internet access is widely available throughout the training venues, ensuring delegates are connected and have the required resources for the course.

The course deadline for registration is 10 days prior to the commencement of the course. Please ensure all registrations are completed by this time to secure your place.