Ticketing and Travel, with Strategic Thinking
Corporate Training Courses Company

Ticketing and Travel, with Strategic Thinking

Course schedule

Classroom Training:
DateVenueDurationPrice
25 - 29 May 2026London5 days£4,495
1 - 5 Jun 2026London5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

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Course Overview

This course equips professionals involved in ticketing, travel coordination, and itinerary management with the operational and strategic capabilities required for effective corporate travel services. Participants gain practical knowledge of ticketing processes, travel systems, and itinerary planning while developing strategic thinking skills to enhance travel efficiency, cost control, and alignment with organisational objectives.

Who Should Attend

Senior professionals advancing leadership and innovation in facilities management. Past delegates have included:

  • Travel Desk Professionals
  • Ticketing and Reservations Staff
  • Executive Assistants
  • Operations Managers
  • Administrative Professionals responsible for travel planning

Course Outcomes

  • Manage airline ticketing and reservation processes accurately.
  • Design efficient and well-structured travel itineraries.
  • Evaluate travel suppliers and ticketing options strategically.
  • Apply strategic thinking to corporate travel planning decisions.
  • Improve operational efficiency and cost control in travel management.
  • Monitor and report on energy performance metrics for sustainability targets.

Course Topics

Corporate Ticketing Fundamentals

  • Overview of airline ticketing systems
  • Understanding fare structures
  • Managing booking processes
  • Coordinating domestic and international travel
  • Compliance with travel policies

Advanced Ticketing and Itinerary Planning

  • Designing efficient travel itineraries
  • Handling ticket changes and cancellations
  • Working with travel agencies and airlines
  • Managing multi-destination travel
  • Maintaining ticketing accuracy

Strategic Thinking for Travel

  • Introduction to strategic thinking
  • Aligning travel programmes with organisational goals
  • Strategic cost management
  • Identifying operational efficiencies
  • Balancing operational and long‑term planning

Strategic Planning and Decision Making

  • Strategic analysis for supplier selection
  • Risk assessment and contingency planning
  • Using travel data for decisions
  • Developing long‑term travel policies
  • Scenario planning

Integration and Best Practice

  • Integrating logistics with strategy
  • Improving user experience (UX)
  • Using hospitality management technology
  • Monitoring programme performance
  • Developing operational action plans
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