Senior Secretaries & PAs – Level 1

Senior Secretaries & PAs – Level 1

Course schedule

Classroom Training:
DateVenueDurationPrice
18 - 22 May 2026London5 days£4,495
27 - 31 Jul 2026London5 days£4,495
12 - 16 Oct 2026London5 days£4,495
28 - 31 Dec 2026London4 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.

Course Overview

This programme strengthens the professional and interpersonal competencies of secretaries and PAs supporting senior management. Delegates learn to manage office coordination, prioritisation, and communication with efficiency and professionalism. By mastering problem-solving techniques and adopting structured work processes, participants will become proactive contributors to organisational success and trusted partners to senior leaders.

Who Should Attend

Ideal for experienced secretaries, PAs, and office coordinators seeking advanced skills. Past delegates have included:

  • Personal Assistant
  • Senior Secretary
  • Office Coordinator
  • Administrative Executive
  • Team Support Officer

 

Course Outcomes

  • Enhance organisational and prioritisation skills in senior-level support.
  • Develop effective office coordination systems and routines.
  • Manage communication and relationships with senior managers.
  • Apply professional problem-solving techniques to daily challenges.
  • Deliver results under pressure with accuracy and confidence.
  • Adopt a proactive, professional approach to administrative excellence.

 

Course Topics

Professional Communication

  • Professional correspondence and protocol in senior-level contexts.
  • Active listening and effective interpersonal communication.
  • Meeting support and minute-taking techniques.
  • Representing the office with professionalism and tact.

 

Time and Organisation

  • Prioritisation and scheduling best practices.
  • Task tracking and workflow optimisation tools.
  • Balancing multiple deadlines efficiently.
  • Reducing time waste and improving accuracy.

 

Confidentiality and Ethics in Administration

  • Confidentiality obligations and ethical frameworks.
  • Handling sensitive information with discretion.
  • Integrity and compliance in administrative decision-making.
  • Professional standards and accountability.

 

Manager Support and Prioritisation

  • Understanding managerial priorities and work styles.
  • Coordinating tasks across departments and executives.
  • Delegation and follow-up for smooth execution.
  • Maintaining control in fast-paced environments.

 

Office Coordination and Problem-Solving

  • Creating seamless workflows and collaboration channels.
  • Identifying and resolving office bottlenecks.
  • Implementing practical problem-solving frameworks.
  • Building resilience through adaptable administrative systems.

 

Secretarial and PA Course

Our Senior Secretaries and Personal Assistants Level 1 programme is designed to provide participants with the advanced skills, insights, and competencies that are essential in today’s demanding corporate world. With the in-house portion based in London and the rest online, this secretarial course offers comprehensive training tailored to equip professionals with essential, cutting-edge skills. The course jumps straight in with the intricacies of office organisation, teaching practical management solutions and strategies to enhance workflow and day-to-day operations. Participants will also learn how to navigate supplier relationships and ensure optimum buying conditions.

Beyond office logistics, the programme emphasises the importance of effective meeting management, from mastering organisation best practices to the art of taking precise minutes. The programme also covers the A to Z of event management for personal assistants, ensuring events are orchestrated flawlessly, on time, and within budget.

What truly sets this PA course apart is the communication modules. Participants will be trained to articulate ideas with clarity and confidence to a variety of audiences. By the time they complete the programme, they will also be versed in producing compelling written communications, whether it’s a succinct email, an impactful report, or a formal letter.

The roles of senior secretaries and personal assistants are not just about administrative prowess but also strategic alignment with business objectives. By enrolling your staff in our secretarial and PA courses, you are investing in the professional development of your organisation. Ensure your secretaries and personal assistants are not just part of the team but a driving force behind its success. Enrol your staff in this programme by contacting the dedicated team at LCT today.

For a more advanced secretarial course for senior secretaries and PA, you may want to consider our Senior Secretaries and Personal Assitants Level 2 course.

Secretarial and PA Course

Our Senior Secretaries and Personal Assistants Level 1 programme is designed to provide participants with the advanced skills, insights, and competencies that are essential in today’s demanding corporate world. With the in-house portion based in London and the rest online, this secretarial course offers comprehensive training tailored to equip professionals with essential, cutting-edge skills...

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