Senior Secretaries and Personal Assistants Course – Level 2

Course schedule

Classroom Training:
DateVenueDurationPrice
24 - 28 Jun 2024London5 days£4,250
23 - 27 Sep 2024London5 days£4,250
4 - 8 Nov 2024London5 days£4,250
9 - 13 Dec 2024London5 days£4,252

Please note: prices shown above are exclusive of VAT (20%).

Course Overview

Build upon your foundational skills with this Level 2 course for senior secretaries and PAs. Enhance executive support capabilities, including advanced communication strategies, project management, and leadership support.

Who Should Attend

This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.

Course Outcomes

  • Provide high standards of modern office practices and methods
  • Enhance managerial capabilities and career growth
  • Manage the work environment to fulfil both organisational success and individual performance
  • Be able to communicate effectively, handling challenges and duties professionally with confidence

Course Topics

Office Organisation

  • Practical solution-focused management skills
  • How to support good workflow in the office for employee productivity
  • How to manage the day-to-day running of the office
  • Dealing with suppliers and developing good buying relationships

 

Presentation Skills

  • Delivering professional and memorable presentations
  • How to write a speech for conferences and events
  • Proven public speaking tips and techniques for charismatic presentations
  • Managing nerves and overcoming fear of public speaking

 

Team-working

  • Creating winning teams key roles and team dynamic
  • The role of teams and team building
  • How to motivate staff and ensure results
  • How to create interventions for team conflicts and problems
  • The pitfalls of underperforming teams and how realign them

 

Time and Stress Management

  • Emotional intelligence vs. Intelligence Quotient (IQ)
  • The psychology of wellbeing and performance
  • How to deal with pressure and stress in the workplace
  • How to encourage high performance without creating stress

 

Travel Management

  • Making travel arrangements (i.e. arranging flights accommodation visas)
  • Managing timelines and preparing contingencies
  • Negotiation with suppliers and getting the best quotes
  • Researching the best routes for a journey both locally and internationally

 

Secretarial and PA Course in London

In our Senior Secretaries and Personal Assistants Level 2 programme, participants are equipped with advanced skill sets is paramount to your business’s success. This comprehensive programme for secretaries and PAs delves into areas essential for today’s top-tier professionals, from mastering advanced presentation techniques to fine-tuning travel management. Additionally, it hones in on collaborative team dynamics and teaches invaluable time and stress management techniques, vital in today’s demanding business environment.

At LCT, we provide our corporate training programmes using a hybrid approach of online and in-house. Using this approach allows us to provide hands-on support by teaching our PA courses in London for the modules where this works best. Taught by industry leaders in their respective fields, participants are encouraged to network throughout the programme to boost their connections and knowledge from seasoned professionals.

By investing our Senior Secretaries and Personal Assistants level 2 course, you’re not merely enhancing your team’s capabilities but you are elevating the calibre of your entire organisation. Contact the dedicated LCT team today to register your interest in this course for your team.

Secretarial and PA Course in London

In our Senior Secretaries and Personal Assistants Level 2 programme, participants are equipped with advanced skill sets is paramount to your business’s success. This comprehensive programme for secretaries and PAs delves into areas essential for today’s top-tier professionals, from mastering advanced presentation techniques to fine-tuning travel management. Additionally, it hones in on collaborative team dynamics and teaches invaluable time and stress management techniques, vital in today’s demanding business environment.

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