Protocol and Travel Management – Level 1

Course schedule

Classroom Training:
8 - 12 Jul 2024London5 days£4,250
21 - 25 Oct 2024London5 days£4,250

Please note: prices shown above are exclusive of VAT (20%).

Course Overview

Discover the fundamentals of protocol and travel management, learning about official etiquette, travel logistics, and the basics of hosting official events.

Who Should Attend

  • Protocol Managers and Travel Managers, who are experienced but who would like a refresher
  • Protocol Officers and Travel Officers, who would like to develop their expertise and skills
  • Protocol Executives and Travel Executives who would like to develop their expertise and skills
  • Events, exhibitions and meetings organisers to help to incorporate Protocol and Travel needs in their planning
  • Public Relations and Communications Managers to promote knowledge and understanding of how Protocol and Travel Management contributes to successful Public Relations
  • Public Relations Officers and Public Relations Executives to develop knowledge and understanding of the skills and what is required in the Protocol and Travel Management function
  • Communications Officers and Communications Executives

Course Outcomes

  • Develop a strong travel management function
  • Understand all aspects of protocol
  • Ensure the delivery of quality service to all users in the most cost-effective way
  • Understand the process, procedures and requirements for all documents
  • Organise events that run smoothly
  • Create budgets and apply cost control systems

Course Topics

Managing the Protocol and Travel Function

  • Role and responsibilities of the function
  • Creating streamlined policies systems structure and procedures
  • Keeping up-to-date with changes in rules and regulations nationally and internationally
  • Record-keeping monitoring updating and maintaining
  • Applying all policies processes and procedures fairly to all


The Right Documents at the Right Time in the Right Place

  • Organising passports processing visas and overcoming the complexities and problems
  • Compliance with entry requirements and immigration rules
  • Ensuring the health safety and security of staff and visitors
  • Booking tickets; timetables; time differences; holidays; cancellations
  • Airport procedures requirements and duties


Accommodation and International Travel Requirements

  • Factors to choose and book the most appropriate hotel and rooms
  • Customer and protocol requirements; preferred hotels list; change in plans; families
  • Car transport; tolls; parking; rental; security; motorcades
  • Meeting the demands of business travel: payment methods and exchange rates
  • Methods to research all possible options and prioritise the best


Exhibitions Conferences Visits and Events – Nationally and Internationally

  • Planning and organising events conferences and visits
  • Organising exhibiting at or attending exhibitions
  • Trade visits and the protocol for them
  • Greeting foreign dignitaries flying flags correctly and meeting expectations
  • Order of precedence for official ceremonies


Budgeting and Cost Control

  • Budgeting accurately and meaningfully
  • Monitoring authorisation approvals expenditure allowances expenses and receipts
  • Cost control for ensuring that expenses are legitimate
  • Cancellations claims reimbursements hospitality
  • Insurance which is robust appropriate and up-to-date

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