Problem-Solving & Critical Thinking
Corporate Training Courses Company

Problem-Solving & Critical Thinking

Course schedule

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Course Overview

This course equips professionals with the ability to analyse complex challenges, apply structured reasoning, and develop creative, practical solutions. Delegates will strengthen their analytical toolkit while also learning how to identify assumptions, test ideas, and engage in collaborative problem-solving. The course enhances both strategic insight and day-to-day operational decision-making.

Who Should Attend

Professionals responsible for solving complex workplace challenges. Past delegates have included:

  • Analysts
  • Business Managers
  • Policy Consultants
  • Project Coordinators
  • Programme Officers

Course Outcomes

  • Apply structured critical thinking tools.
  • Analyse problems systematically and objectively.
  • Generate and test creative solutions.
  • Strengthen reasoning and analytical skills.
  • Facilitate group problem-solving sessions.
  • Improve organisational decision-making outcomes.

Course Topics

Self-Awareness & Leadership Style

  • Understanding cognitive preferences.
  • Leveraging strengths in problem-solving.
  • Overcoming personal biases.
  • Reflection and feedback sessions.

Goal Setting & Accountability

  • Establishing clear problem-solving goals.
  • Tracking analytical processes.
  • Accountability structures for decision quality.
  • Learning reviews.

Effective Communication & Interpersonal Influence

  • Presenting solutions persuasively.
  • Influencing buy-in for implementation.
  • Facilitating collaborative problem-solving discussions.
  • Simulation and presentation practice.

Critical Thinking Tools

  • Principles of structured reasoning.
  • Frameworks for critical analysis.
  • Identifying assumptions and biases.
  • Case study exercises.

Solution Planning

  • Problem-framing and root cause analysis.
  • Developing creative alternatives.
  • Testing solution feasibility.
  • Group problem-solving challenges.

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