Influencing, Assertiveness & Negotiation

Influencing Skills, Assertiveness & Negotiation

Course schedule

Classroom Training:
DateVenueDurationPrice
13 - 17 Apr 2026London5 days£4,495
29 Jun - 3 Jul 2026London5 days£4,495
14 - 18 Sep 2026London5 days£4,495
25 - 29 May 2026Paris5 days£4,495
22 - 26 Jun 2026New York5 days£4,495
20 - 24 Jul 2026Singapore5 days£4,495
17 - 21 Aug 2026Barcelona5 days£4,495
21 - 25 Sep 2026Paris5 days£4,495
19 - 23 Oct 2026New York5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.

Course Overview

This course develops professionals’ ability to influence others, communicate assertively, and negotiate effectively. It introduces proven frameworks for building credibility, handling conflict, and reaching mutually beneficial agreements. Participants will gain the confidence to express themselves clearly while maintaining professional relationships and achieving organisational outcomes.

Who Should Attend

Professionals aiming to strengthen influence and negotiation skills. Past delegates have included:

  • Procurement Specialists
  • Business Managers
  • Policy Officers
  • Project Leaders
  • Operations Coordinators

 

Course Outcomes

  • Apply influencing strategies to professional contexts.
  • Communicate assertively and with confidence.
  • Negotiate effectively in diverse scenarios.
  • Resolve workplace conflicts constructively.
  • Strengthen stakeholder relationships.
  • Achieve win-win outcomes in negotiations.

 

Course Topics

Self-Awareness & Leadership Style

  • Influence mapping and self-assessment.
  • Recognising personal negotiation tendencies.
  • Adapting approach for different stakeholders.
  • Peer feedback activities.

 

Goal Setting & Accountability

  • Defining negotiation objectives.
  • Accountability in influence-building.
  • Tracking and reflecting on negotiation outcomes.
  • Learning from success and setbacks.

 

Effective Communication & Interpersonal Influence

  • Building long-term influence relationships.
  • Advanced persuasion techniques.
  • Conflict resolution dialogues.
  • Group influence scenarios.

 

Assertive Communication

  • Understanding passive, aggressive, and assertive styles.
  • Developing confidence in self-expression.
  • Techniques for assertive dialogue.
  • Role-play exercises.

 

Negotiation Strategy

  • Principles of successful negotiation.
  • Planning and preparation techniques.
  • Overcoming common negotiation challenges.
  • Practical negotiation simulations.

 

  • Implement sustainable practices in facilities management
  • Develop and manage energy efficiency programmes
  • Improve waste management processes
  • Contribute to organisational sustainability goals
  • Evaluate and apply sustainable building practices
  • Implement sustainable practices in facilities management
  • Develop and manage energy efficiency programmes
  • Improve waste management processes
  • Contribute to organisational sustainability goals
  • Evaluate and apply sustainable building practices

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