Core Sales Skills – Levels 1 & 2

Core Sales Skills

Course schedule

Classroom Training:
DateVenueDurationPrice
27 Apr - 1 May 2026London5 days£4,495
13 - 17 Jul 2026London5 days£4,495
28 Sep - 2 Oct 2026London5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.

Course Overview

This practical course develops core competencies in sales, from foundational principles to advanced techniques. Delegates will gain the skills to prospect effectively, qualify leads, and deliver persuasive presentations. Emphasis is placed on understanding buyer needs, positioning value, and closing sales with confidence. By combining theory and practice, this programme builds professional sales competence that supports long-term client relationships and business success.

Who Should Attend

Professionals engaged in direct sales or business growth. Past delegates have included:

  • Sales Executives
  • Business Development Officers
  • Client Services Managers
  • Commercial Representatives
  • SME Sales Managers

 

Course Outcomes

  • Develop fundamental sales behaviours and approaches.
  • Qualify leads and assess customer potential accurately.
  • Present value propositions persuasively.
  • Enhance communication and negotiation skills.
  • Manage sales conversations with confidence.
  • Improve conversion rates through structured processes.

 

Course Topics

Communicating with Impact

  • Structuring compelling conversations with clients.
  • Active listening and questioning techniques.
  • Adapting style to different audiences.
  • Building confidence and trust.

 

Understanding Buyer Psychology

  • Recognising the buyer’s journey stages.
  • Motivational drivers in customer decisions.
  • Overcoming objections proactively.
  • Matching value propositions with needs.

 

Strategic Goal Setting and Performance Tracking

  • Creating realistic and measurable sales targets.
  • Tracking progress through KPIs.
  • Monitoring conversion and pipeline health.
  • Using feedback to adapt strategies.

 

Prospecting and Lead Qualification

  • Techniques for identifying potential clients.
  • Effective lead research methods.
  • Criteria for qualifying prospects.
  • Building a strong pipeline.

 

Presenting Value Effectively

  • Designing persuasive sales pitches.
  • Highlighting ROI and benefits.
  • Handling objections with evidence.
  • Closing with confidence.

 

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