Business Process Management

Course schedule

Classroom Training:
DateVenueDurationPrice
23 - 27 Jun 2024London5 days£4,250
2 - 6 Dec 2024London5 days£4,250
16 - 20 Dec 2024Barcelona5 days£4,250

Please note: prices shown above are exclusive of VAT (20%).

Course Overview

Optimize your organization’s workflows with this course on business process management. Learn to analyze, design, implement, and monitor effective business processes to improve operational efficiency and effectiveness.

Who Should Attend

Delegates who have a good basic knowledge of quality principles and who are looking for best practice and structured ways of achieving leading edge best practice both for themselves and their organisation. It is also designed for business managers, business analysts, process analysts and practitioners involved in process-based change and the automation of process solutions.

Course Outcomes

  • Describe the principles of business process management and apply them
  • Re-engineer a range of business process
  • Define key process outputs and impacts benefits of business process management
  • Engage with key stakeholders in relation to organisational processes
  • Address the ‘people dimension’ of process management
  • Better utilise existing resources
  • Design and implement a business process improvement plan

Course Topics

principles of Business Process Management

  • Purpose and function of Business Processes
  • Methodologies for process improvement
  • Organisational benefits from having an effective and efficient process
  • Links between business strategy and business processes
  • Use a process-based approach to business process change management

Innovative techniques and process improvement ideas

  • Identifying root causes of process problems
  • Cause and effect analysis
  • Analysing effectiveness and efficiency
  • Analyse and scope a business process problem
  • Developing a process improvement project

Process Management – the People Dimension

  • Engaging with process stakeholders
  • Critical success factors in managing people and business change
  • A roadmap for managing the human aspects of process change
  • Designing an effective communication plan
  • Reduce risk and anticipate manage and avoid potential conflicts

Tools and techniques to model analyse manage measure and improve processes

  • The importance of process mapping
  • Performa a viable Gap analysis
  • Develop critical measures for evaluating business process performance
  • Benchmarking processes against best practices
  • Measuring the process improvement
  • Create BPM process flow diagrams

Implementing a new Process Plan

  • Securing commitment from the leadership team
  • Overcoming resistance to new ways of working
  • Piloting process improvements
  • innovative techniques to consistently discover process improvement ideas
  • Monitoring and optimising the implementation

Business Process Management Course

Our course covers a wide range of topics essential for a business process manager. From the principles of business process management to innovative techniques for process improvement, we’ve got it all. You’ll learn how to re-engineer various business processes, define key process outputs, and understand the benefits of effective process management.

By the end of this course, you’ll be able to design and implement a business process improvement plan, perform a viable gap analysis, and develop critical measures for evaluating business process performance.

Why choose LCT?

We believe in a practical approach. Our course includes real-world case studies and exercises that will help you apply what you’ve learned in a business setting. You’ll engage with key stakeholders and address the ‘people dimension’ of process management, ensuring that you’re well-equipped to implement a business process improvement plan. Additionally, our courses attract professionals from various industries, providing you with an excellent opportunity to network and share best practices.

We understand that your time is valuable. That’s why we offer this course in various formats: online, in-house, and face-to-face. Choose the one that suits you best. Our flexible dates and duration options make it easier for you to fit this course into your busy schedule. Register now and take the first step towards becoming an expert business process manager at your organisation.

Business Process Management Course

Our course covers a wide range of topics essential for a business process manager. From the principles of business process management to innovative techniques for process improvement, we’ve got it all. You’ll learn how to re-engineer various business processes, define key process outputs, and understand the benefits of effective process management.

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