Becoming Self Aware

Course schedule

Classroom Training:
DateVenueDurationPrice
15 - 19 Jul 2024London5 days£4,250
9 - 13 Sep 2024London5 days£4,250
9 - 13 Dec 2024London5 days£4,250

Please note: prices shown above are exclusive of VAT (20%).

Course Overview

In this course, we will look at self-awareness and emotional intelligence, as well as the skills needed to improve performance through feedback.
We will look at different forms of communication in the workplace, and how to communicate positive and negative information effectively while being aware of how you are coming across to others.

Who Should Attend

  • Senior Managers who would like to refresh their leadership, management and team building skills
  • Junior Managers who would like to develop their career and build on their knowledge
  • Managers who are new and would like to learn the key skills of successful leadership, management, and team building
  • Departmental Heads
  • Team Leaders
  • Project Managers
  • Operations Managers

Course Outcomes

Upon completion of this course, participants will be able to:

  • the concept of self-awareness
  • the potential impact of behaviour on others
  • adapting behaviour to improve the impact on others
  • emotional intelligence in leadership
  • send and receive information accurately
  • share information effectively
  • give a good impression of ourselves and the organisation
  • deal with problems effectively
  • develop useful and productive working relationships with colleagues, customers, and others

Course Topics

How to be self-aware

  • The concept of self-awareness
  • Potential impact of behaviour on others
  • Adapting behaviour to improve the impact on others
  • Emotional intelligence in leadership

Inclusivity and unconscious bias

  • Definitions of inclusivity and unconscious bias
  • How unconscious bias can impact on inclusion
  • How to avoid unconscious bias

Different learning styles

  • A range of learning styles
  • Addressing learning styles in training and development
  • Identifying learning styles

How to communicate effectively

  • Emotional intelligence – a brief introduction
  • Formal and informal communication
  • Speaking, listening, and questioning skills
  • Strengths and weaknesses of forms of verbal communication
  • The influence of non-verbal communication

Feedback mechanisms

  • Different feedback mechanisms
  • Gathering feedback from different sources
  • Preparing for challenging conversations
  • Techniques for managing challenging conversations
  • Constructive feedback
  • When to escalate problems

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