Advanced Supervisory Skills

Course schedule

Classroom Training:
12 - 23 Feb 2024London10 days£7,250
13 - 24 May 2024London10 days£7,250
12 - 23 Aug 2024London10 days£7,250
11 - 22 Nov 2024London10 days£7,250

Please note: prices shown above are exclusive of VAT (20%).


Enhance your supervisory skill set with advanced techniques for leading teams, improving productivity, and managing complex challenges in a supervisory role.

Who Should Attend

  • Senior and experienced supervisors who would like to develop into managerial responsibility
  • Supervisors who would like to develop into a more senior supervisory role
  • Senior supervisors who would like to refresh and develop their skills
  • Supervisors who would like to develop their practical and relevant skills and techniques
  • Senior team leaders
  • Senior project supervisors

Course Outcomes

  • Set objectives and targets to achieve the vision, mission and goals of an organisation
  • Apply the skills of leadership to enhance the supervisory role
  • Motivate people and build successful teams
  • Use verbal skills to influence people with a constructive outcome
  • Apply assertiveness skills to cope confidently with different people
  • Solve problems creatively and develop sound decision-making techniques
  • Increase effectiveness of their time management and stress control

Course Topics

Setting Objectives and Targets

  • Where are you now and where do you want to be by when?
  • Plan and actions required to achieve these objectives
  • Improve organisational team and individual performance with quantifiable targets
  • Monitoring measuring and feeding-back results


  • Vision roles and responsibilities of an inspirational leader
  • Qualities skills and commitment required
  • Adapting leadership styles to different situations
  • Overcoming the challenges of leadership


  • Factors which motivate you and others
  • Achieving organisational goals with a motivated workforce
  • Increasing motivation to improve individual performance
  • Management skills required to motivate individuals and teams

Team Building

  • Characteristics of an effective team
  • Roles and responsibilities of individuals in the team
  • Building a strong team which delivers results
  • Delegating appraising evaluating coaching and mentoring skills for team building

Verbal Communication Skills

  • Structure simple messages using appropriate language and delivery
  • Listen attentively to ensure mutual understanding
  • Generate productive and open discussions to solve problems
  • Overcome the barriers to effective verbal communication

Influencing Skills

  • Analysis of factors which influence people
  • How to influence people without power and authority over them
  • Chairing and participating in meetings which produce results
  • Finding common ground and reaching agreement


  • Characteristics and skills of assertiveness
  • Handling difficult people with confidence
  • Giving feedback and receiving criticism constructively
  • Responding appropriately to aggressive assertive and passive people

Creative Problem Solving and Decision Making

  • Analysis of causes symptoms and implications of a problem
  • Generating a range of creative solutions
  • Prioritising options against objective criteria to make a decision
  • Implementing decisions evaluating results and responding to feedback

Time and Stress Management

  • Prioritising and organising work according to goals
  • Eliminating time wasters
  • Identifying the causes and symptoms of stress
  • Planning and implementing your strategy to avoid burnout

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