Advanced Facilities Management

Key Elements of Facilities Management

• Overview of FM
• Understanding the importance of FM
• Expectations of FM
• Facilities Needs Assessment
• Defining Hard and Soft services
• Core Competencies of an FM professional

Key Elements of Facilities Management

• Understanding the organisational goals and objectives
• Understanding Support Services
• Managing People and Resources
• Managing Premises
• Managing Contractors on a daily basis
• Managing the Working Environment

Health Safety and Environmental Practices

• Health and Safety at Work
• Handling workplace law
• Understanding sustainability and environmental issues
• Environmental efficiency
• Risk Assessment
• Risk Mitigation

Maintenance and Repairs

• Preventative Maintenance Management
• Heating Ventilation and Air Conditioning (HVAC) Maintenance
• Lifts and Escalators Maintenance
• Risk Based Maintenance
• Corrective Maintenance
• Emergency Corrective Maintenance

Management and Control

• Managing Internal Customer Service and Expectations
• Managing Risk
• Controlling Costs
• Service Level Agreements
• Contractors’ Performance
• Space Management

Role andamp; Contribution of the Maintenance Function within the Organisation

• Overview of the maintenance function
• Specific roles and responsibilities
• Key principles within maintenance management
• The impact of uptime on the organisation
• The impacts of downtime on the organisation

Key Maintenance Strategies

• Developing preventative maintenance strategy
• Developing corrective maintenance strategy
• Developing emergency maintenance strategy
• Monitoring andamp; measuring the combined strategy effectiveness
• Implementation of the agreed strategy

Utilising Key Methodologies within Maintenance

• Calculating mean time between failure
• The Bathtub failure model
• Probability analysis
• Identifying and analysing risks
• Risk management – The FMEA model

Managing Maintenance Systems

• Managing the maintenance budget
• Variance analysis and corrective actions
• Engaging with stakeholders
• Measuring and reporting upon maintenance systems benefits
• Analysing the effects of the maintenance system