What is Operational Leadership and how important is ongoing training?

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One of the biggest challenges faced when growing, developing and evolving a business, is developing the appropriate leadership skills within the organisation. There are different types of leaders within an organisation, be it strategic or operational.

Here at London Corporate Training, we offer a wide range of Operations Management courses as operations covers a varied spectrum; from Advanced Project Management to Risk Management, Business Process Management to Supply Chain Management and more.

What is an Operational leader?

An operational leader is someone who handles a business’ operations. They have the expertise to see how all elements of the business or a project fit together to create the desired outcome. Their focus is on what systems, processes and protocols are needed or will be impacted during the operational process.

Operational leaders are essential for the health of any business, whether it’s an established, large corporate or a SME. They ensure that the organisation runs smoothly, meets its revenue objectives, and performs efficiently.

These leaders have certain character traits:

1. Effectiveness and efficiency are core tenets of an operational leader. Their aim is to work smartly and to stay abreast of what works and doesn’t work operationally in a very hands on manner.

2. They provide stability within the organisation. They have the ability and vision to create infrastructures that accomplish the needs of the team, project and organisation. They create systems and processes which transform needs into workable solutions.

3. They thrive off creating processes which make things work seamlessly and smoothly. They create rules, guidelines, and instructions so that the business operates the right way, the first time, always looking at ways of minimizing errors.

4. They are central to coordinating all operational activity. They bring all the necessary information and expertise together, so other team members know and can utilise their expertise, without having to try figure out who knows what, and who does what. They are fully integrated and know their business from top to bottom.

5. These leaders are usually the first to sight any any problems, and can troubleshoot and prescribe an adjusted solution as and when necessary. They are in the heart of the details, so always overseeing the structures and processes.

6. They have big-picture thinking and problem solving. They have a widespread perspective of the entire organisation and they use both logic and analytical capabilities when it comes to business operations.

7. They focus on quality, right from the get-go. For example, they may decide to choose a part which is slightly more expensive but superior quality, instead of further down the line, having to replace the cheaper option. Quality also refers to the people in their team; operational leaders strive to maintain productive teams by fostering pride in the company, passion in the project and advantage over its competitors.

8. They usually oversee all the health and safety efforts of a company; from the safety of the products and services they offer, the safety of their employees, not infringing on copyrights, ensuring there are no hazards within the company as well as compliance with many representative and membership bodies.

Why is training important for operational leadership?

Operational leaders and managers have many duties and responsibilities, so ensuring they are all advanced, one step ahead and skilled will help make their roles that much more efficient.

These leaders typically display good situational awareness, which helps them realistically identify what needs to be done, how to be most effective with the resources on hand, where everyone’s strengths lie as well as what threats and hazards may occur. Ongoing training will continue to boost these skills, making them more experienced in their roles.

Ongoing training also helps exercising the mind, introducing new ways of thinking and approaching situations. It offers new alternatives when problem solving, it reinforces open communication across all levels within the organisation, as well as externally outside of the company.

Why train with LCT?

At LCT, we understand how important it is to get operations right and to have the right leadership in place, for the benefit of the wider organisation. Here at London Corporate Training, we have over 25 Operations Management courses to suit the needs of your organisation. All of these courses are led by industry experts with who are passionate about sharing their knowledge and expertise first-handed.

The team here understand that training takes time and effort, especially when you are busy and running an Operations team, so all of our training is offered with flexible dates as well as with a hybrid approach.

This enables us to deliver the highest level of operations management training to your team and ensure your staff will learn operations management in the best format possible.

If you would like to see all our Operations Management courses, check them out here.

Read our blog about the 7 best courses in Operations Management in the UK here.


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