Strategic Information Technology – Level 2

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Course Overview

This intermediate course builds on IT strategy fundamentals, focusing on integrating IT systems with corporate strategy, governance, and the measurement of IT investments’ strategic impact.

Who Should Attend

Senior financial executives, managers and professionals, who need to understand the impact and opportunities provided by advances in IT, the internet, social media, cloud and open standards, in order to inform the board of emerging IT risks and opportunities
Financial executives, managers and professionals, responsible for budgets and projects
Senior company executives who are in charge of change management, ERP, CRM and IT projects

Course Outcomes

Appreciate the advantages and risks of corporate and internet computing, in achieving financial, efficiency and other objectives
Explain the costs, economics and opportunities provided by the corporate computing systems, the internet, cloud computing, open standards and social media
Create plans to introduce efficient enterprise computing systems, cloud computing and Software as a Service (SaaS)
Create plans for the application and management of ERP, CRM and IT projects using agile project management to achieve efficient and reliable and effective performance

Course Topics

IT Strategy

Advances in IT and developments in corporate computing
IT applications security and architecture
Issues in formulating IT strategy to meet organisational needs
Current themes and trends – open standards and the new digital environment
The IT strategy framework
Where and how to start
Common mistakes and SWOT

Cloud computing

The economic case for cloud computing
The opportunities from cloud computing: SaaS IaaS PaaS etc
Cloud issues: security confidentiality performance limitations (big data and content)
Purchasing and procurement of cloud
Cloud as an opportunity to upgrade and to rethink data and processes
What is SOA and should I care?

Enterprise Resource Planning (ERP)

ERP and workflow – history and economic
Functionality and vendor analysis
ERP pitfalls
ERP and open standards
Common mistakes and SWOT

Customer Relationship Management (CRM)

Second generation CRM and functionality
Selecting and specifying your CRM – on-premise v cloud
Marketing analysis and campaigns 360° relationships and social media
The application of CRM in public and private sector (sales v. citizen interactions)
Common mistakes and SWOT

Management Information and Financial Systems

Selecting and specifying your financial system including appraisal against IFRS
Managing a large organisation – meeting board management and regulatory needs
The impact of cloud and big data issues
Data efficiency utilisation and control avoiding data silos
Business Intelligence and an integrated view of the organisation

Options

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Other Courses

Advanced Data Analytics for Financial Services

Cybersecurity Analytics and Risk Management

Prevention of Digital Frauds and Cyber Crimes

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Who Should Attend

Course Outcomes

Course Topics

Advanced Data Analytics for Financial Services

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