Strategic Facilities Management

Strategic Facilities Management

Course schedule

Classroom Training:
DateVenueDurationPrice
18 - 22 May 2026London5 days£4,495
27 - 31 Jul 2026London5 days£4,495
12 - 16 Oct 2026London5 days£4,495
30 Nov - 4 Dec 2026London5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.

Course Overview

This course focuses on the strategic role of facilities management in supporting organisational success. Delegates examine asset lifecycle planning, sustainability integration, and resource optimisation. Participants learn to align facilities strategies with corporate priorities. The programme equips professionals to deliver long-term value through effective asset stewardship and performance management.

Who Should Attend

Facilities leaders responsible for developing integrated strategies for asset and space management. Past delegates have included:

  • Facilities Directors
  • Operations Managers
  • Asset Managers
  • Property Consultants
  • Strategic Planners

Course Outcomes

  • Plan, schedule, and supervise routine and preventive maintenance activities.
  • Apply best practices in asset management and performance optimisation.
  • Implement safety and compliance measures in facility operations.
  • Monitor contractor performance and service-level agreements.
  • Use technology to enhance efficiency in maintenance operations.

Course Topics

Strategic Planning in FM

  • Set FM vision, objectives, and measurable outcomes.
  • Align FM strategy with organisational risk and resilience.
  • Prioritise investments using lifecycle and TCO analysis.
  • Create a multi-year roadmap and governance model.

Portfolio and Service Strategy

  • Balance in-house vs outsourced service models.
  • Optimise space, utilisation, and workplace experience.
  • Design SLAs, KPIs, and vendor performance regimes.
  • Integrate ESG targets into service strategies.

Stakeholder Engagement and Service Culture

  • Map stakeholders and define service promises.
  • Embed customer-centric behaviours in FM teams.
  • Run feedback loops and service recovery protocols.
  • Publish service scorecards for transparency.

Operational Risk and Compliance

  • Maintain statutory registers and permit-to-work controls.
  • Manage contractor competence and site induction.
  • Audit fire, electrical, water, and environmental risks.
  • Plan business continuity arrangements for facilities.

Performance Monitoring and Reporting

  • Track uptime, response times, and cost benchmarks.
  • Use CAFM/CMMS dashboards for data-driven decisions.
  • Report sustainability and compliance indicators.
  • Run quarterly reviews and continuous improvement plans.

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