Stakeholder Liaison and Relationship Management
Corporate Training Courses Company

Stakeholder Liaison and Relationship Management

Course schedule

Classroom Training:
DateVenueDurationPrice
18 - 22 May 2026London5 days£4,495
27 - 31 Jul 2026London5 days£4,495
12 - 16 Oct 2026London5 days£4,495
28 - 31 Dec 2026London4 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.
Contact Us
Enquire About Online Course
Enquire About In-House Course

Course Overview

This course provides administrative professionals with strategies for effective stakeholder engagement and relationship management. Delegates will learn to identify key stakeholders, manage expectations, and build trust through professional communication. Using practical frameworks, participants will strengthen their ability to influence outcomes, resolve conflicts, and support organisational collaboration across departments and external partners.

Who Should Attend

Best suited for professionals responsible for liaison, coordination, or stakeholder engagement. Past delegates have included:

  • Executive Assistant
  • Administrative Officer
  • Project Coordinator
  • Stakeholder Engagement Officer
  • Public Relations Assistant

Course Outcomes

  • Identify and map internal and external stakeholders.
  • Communicate effectively across varying interests and priorities.
  • Manage stakeholder expectations and feedback constructively.
  • Strengthen influence and negotiation skills.
  • Promote collaboration between departments and teams.
  • Build and sustain professional relationships based on trust.

Course Topics

Professional Communication

  • Professional liaison and relationship etiquette.
  • Delivering key messages with clarity and respect.
  • Negotiating mutual understanding and cooperation.
  • Communicating assertively in sensitive contexts.

Time and Organisation

  • Coordinating meetings and follow-ups with stakeholders.
  • Tracking commitments and engagement timelines.
  • Maintaining stakeholder databases and records.
  • Managing workload across multiple relationships.

Confidentiality and Ethics in Administration

  • Respecting confidentiality in multi-stakeholder environments.
  • Balancing transparency and discretion.
  • Upholding ethical engagement and trust.
  • Preventing conflicts of interest and bias.

Mapping Stakeholders

  • Identifying key stakeholders and their influence.
  • Analysing power-interest dynamics.
  • Prioritising communication and engagement strategies.
  • Developing targeted liaison plans.

Influence and Relationship Building

  • Establishing credibility and rapport.
  • Applying influence and persuasion techniques.
  • Managing long-term professional relationships.
  • Handling disagreement constructively and diplomatically.

Options
Apply for this course
Enquire about this course
Download Course PDF
All Categories
Other Courses
close menu icon

Enquire About our Course

Please fill out all the fields below so we can provide the best support we can.

Your Details
close menu icon

Enquire About an Online Course

Please fill out all the fields below so we can provide the best support we can.

Your Details
close menu icon

Enquire About an In-House Course

Please fill out all the fields below so we can provide the best support we can.

Your Details
close menu icon

Apply below for this course

Please ensure all fields are filled out.

If for any reason you are struggling to submit this form please email us here so we can send you the relevent application forms to fill out.

Add Delegate
close menu icon

Course Download

Please fill out all the fields below to download this course brochure.

Your Details

Click the available agent above and start a conversation.