Risk and Compliance in Facilities Management

FM Risk Mapping and Governance

• Build a risk register covering safety, assets, and supply.
• Define owners, controls, and assurance tests.
• Escalate risks through clear governance tiers.
• Integrate risks with enterprise registers and BC plans.

Contractor and Vendor Risk Management

• Prequalify suppliers and verify competencies.
• Set contractual controls, insurances, and KPIs.
• Audit delivery, safety, and ethical compliance.
• Manage poor performance and termination pathways.

Stakeholder Engagement and Service Culture

• Clarify responsibilities across clients and suppliers.
• Run joint reviews and lessons-learned sessions.
• Communicate incidents and corrective actions.
• Promote a just culture, not blame.

Operational Risk and Compliance

• Test emergency plans and compliance calendars.
• Close audit findings with evidence and timelines.
• Maintain document control for regulators and insurers.
• Benchmark risk performance across sites.

Performance Monitoring and Reporting

• Use dashboards for risk status and overdue actions.
• Report trends to governance boards and committees.
• Quantify risk reduction and avoided cost.
• Continuously improve controls effectiveness.