Managing Self and Others

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Course Overview

Although teamwork is an important part of our work life, we also need to consider our own career development.
Individuals need a broad range of skills in any job, and every organisation needs a workforce that is well trained in a broad range of skills. In this section, we are going to look at the purpose of planning personal development and the key stages involved. We will also look at aspects of people and team management, and different models and techniques that can be used.

Who Should Attend

Senior Managers who would like to refresh their leadership, management and team building skills
Junior Managers who would like to develop their career and build on their knowledge
Managers who are new and would like to learn the key skills of successful leadership, management, and team building
Departmental Heads
Team Leaders
Project Managers
Operations Managers

Course Outcomes

Upon completion of this course, participants will be able to:

differences between people management and team management
different roles for individuals
different types of teams
approaches to people management
team dynamics
approaches to team management
motivational techniques

Course Topics

Personal development planning

Purpose of personal development planning
Key stages in development planning
Identifying personal development needs
Preparing a personal development plan (PDP)

Time-Management Tools and Techniques

The importance of effective time-management
Analysing how we spend our time
Time-management techniques and tools
Practical steps to prioritise work activities and improve
Benefits of prioritising work

Management models

Differences between people management and team management
Team dynamics
Approaches to team management
Motivational techniques

Human resource procedures and legal requirements

Employment legislations
Recruitment and selection
Discipline and grievance
Sickness and absence
Harassment

Performance management of individuals

Establishing performance standards
Measuring work performance
Conducting appraisals
Reviewing performance
Managing absence
The importance of constructive feedback

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Managing Self and Others

Course schedule

If you don’t see your preferred course date, please contact us.

Course Overview

Who Should Attend

Course Outcomes

Course Topics

Leading Organisational Change

Advanced Hotel Operations Management

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