Developing Personal Effectiveness

Course schedule

Classroom Training:
15 - 19 Jul 2024London5 days£4,250
9 - 13 Sep 2024London5 days£4,250
9 - 13 Dec 2024London5 days£4,250

Please note: prices shown above are exclusive of VAT (20%).

Course Overview

A successful manager understands their strengths and weaknesses and can build strong, powerful relationships with clients and individuals to leverage departmental success.
This training course entitled, Developing Personal Effectiveness focuses on the prime competencies of an effective manager and covers the main elements that contribute to success. Understanding and practicing these key competencies will help to develop your professional management style and improve your standing as an effective employee who also inspires others.

Who Should Attend

  • Senior Managers who would like to refresh their leadership, management and team building skills
  • Middle Managers who would like to develop their career and build on their knowledge
  • Identified Leadership Talent and High Potential Personnel

Course Outcomes

Upon completion of this course, participants will be able to:

  • Apply leadership and management skills to inspire and unite
  • Effectively lead people through change and become a positive change agent
  • Motivate people and build successful teams through effective collaboration
  • Use techniques to increase confidence and to influence people positively
  • Increase time management and organising skills
  • Produce and deliver effective and thought provoking presentations that leave a lasting impression
  • Understand what resilience is and how to build it in staff and others
  • Promote better wellbeing with your department
  • Deal with conflict and build lasting relationship

Course Topics

Managing Change

  • Leading and managing change
  • Being a positive change agent
  • Reinforcing commitment and an openness to change
  • Dealing with conflict and resistance to change
  • Eliminating barriers for effective communication

Time-Management Tools and Techniques

  • The importance of effective time-management
  • Analysing how we spend our time
  • Time-management techniques and tools
  • Practical steps to prioritise work activities and improve

How to communicate effectively

  • Emotional intelligence – a brief introduction
  • Formal and informal communication
  • Speaking, listening, and questioning skills
  • Strengths and weaknesses of forms of verbal communication
  • The influence of non-verbal communication

Creative Problem Solving and Decision Making

  • Analysis of causes, symptoms and implications of a problem
  • Generating a range of creative solutions
  • Prioritising options against objective criteria to make a decision
  • Implementing decisions, evaluating results and responding to feedback

Dealing with Conflict / Building Relationships

  • Understanding difficult people
  • Assessing your options
  • Working for co-operation
  • Dealing with conflict
  • Building lasting relationships

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