Agile Business Operations
Corporate Training Courses Company

Agile Business Operations

Course schedule

Classroom Training:
DateVenueDurationPrice
20 - 24 Jul 2026London5 days£4,495
5 - 9 Oct 2026London5 days£4,495
1 - 5 Jun 2026Paris5 days£4,495
29 Jun - 3 Jul 2026New York5 days£4,495
27 - 31 Jul 2026Singapore5 days£4,495
24 - 28 Aug 2026Barcelona5 days£4,495
28 Sep - 2 Oct 2026Paris5 days£4,495
26 - 30 Oct 2026New York5 days£4,495

Please note: prices shown above are exclusive of VAT (20%).

If you don’t see your preferred course date, please contact us.
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Course Overview

This course equips professionals with the knowledge to introduce agility into operational systems and workflows. Delegates explore agile principles, iterative planning, and adaptive resource management. Through applied exercises, participants learn how to streamline processes, improve collaboration, and respond quickly to change. The programme enables leaders to embed agility that enhances efficiency, innovation, and customer satisfaction across business functions.

Who Should Attend

Operations and process leaders aiming to enhance efficiency and process governance. Past delegates have included:

  • Operations Managers
  • Business Analysts
  • Quality Managers
  • Performance Officers
  • Process Engineers

Course Outcomes

  • Align process management initiatives with public policy and service outcomes.
  • Implement performance frameworks to enhance efficiency in government operations.
  • Manage inter-departmental workflows through collaboration and accountability.
  • Integrate digital tools for transparency and data-informed decision-making.
  • Evaluate public sector processes using benchmarking and outcome metrics.

Course Topics

Agile Process Frameworks

  • Select Scrum/Kanban/Lean frameworks for operational work.
  • Define backlogs, WIP limits, and flow policies.
  • Run stand-ups, reviews, and retros with purpose.
  • Measure flow with throughput and cycle-time metrics.

Iterative Design and Team Enablement

  • Use design sprints to prototype and validate changes.
  • Build cross-functional squads with clear roles.
  • Automate repetitive tasks to free capacity.
  • Scale practices via playbooks and communities of practice.

Stakeholder-Centred Process Design

  • Engage stakeholders continuously for fast feedback.
  • Translate outcomes into user-story acceptance criteria.
  • Balance agility with regulatory constraints.
  • Co-prioritise the roadmap to maximise value.

Metrics, KPIs and Continuous Improvement

  • Track lead time, predictability, and team health.
  • Use improvement experiments in every sprint.
  • Visualise work to expose blockers and dependencies.
  • Review OKRs quarterly to refine focus.

Communication and Change Leadership

  • Create psychological safety and empowerment.
  • Facilitate transparent decision-making and trade-offs.
  • Coach leaders to sponsor autonomy and learning.
  • Tell progress stories with data and outcomes.

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