The Five Cs of Communication

One of the keys to success in any business is effective communication, but establishing a culture where different departments within your organisation work cohesively can be easier said than done. To simplify the process, the five Cs of communication have been developed to offer a guideline of what employees should bear in mind when collaborating […]

Why Set SMART Goals?

It’s important for every organisation to have goals to work to – there’s a saying that to stand still is to go backwards, so looking ahead is key to every business’ development. However, establishing what these targets are can be a fine balancing act between satisfying ambition and trying to do the impossible, as if […]

The Role of Corporate Training in Modern Business

Whenever an area of a business needs investing in, its only right that those who control the purse strings question whether or not they are receiving value for money. Corporate training certainly isn’t exempt from this, so it is often down to training coordinators or other members of the HR team to be able to […]

What is Business Intelligence?

A phrase that was first defined in 1958, business intelligence (BI) is an umbrella term that covers a range of processes that involve collecting data and using it to contribute towards achieving particular strategic goals. The concept was developed by Hans Peter Luhn, a researcher at technology giant IBM, who described BI as being “the […]

What Training Methods do we Use?

There is a saying in the UK that you can take a horse to water, but you can’t make it drink. In the case of corporate training, the equivalent situation that might concern employers who have never used us before would be that they can send their personnel to training sessions, but that doesn’t necessarily […]

What is a PERT Chart?

The PERT chart was first introduced in the 1950s by the US Navy, which used it to help in the development of its Polaris submarine missile programme. However, since then this project management tool’s use has been extended to the wider business domain and is now a common utility across the private sector. PERT stands […]

The Role of the LCT Training Consultant

They say an organisation is only as good as its staff – and this is certainly relevant when you consider how the quality of our courses will effectively be defined by the personnel running them. In order to be a successful LCT training consultant, you need to possess the necessary skills and experience in abundance […]

What is Business Sustainability?

The way we all do business is changing. Once upon a time, there was a choice to make – respect your profit margins or respect the environment. However, with numerous policies being introduced on both national and international levels to encourage organisations to improve their energy efficiency levels, this is no longer the case. Now, […]

Why Outsource Training

Making a decision of whether to leave your staff training programmes to an in-house team or outsource it can be critical when determining your long-term business development strategy. As a result, there is much to consider before you choose which route to go down – and understanding the benefits that each option can offer is […]

What Does BATNA Mean?

The term BATNA was first coined in 1981 by negotiation researchers Roger Fisher and William Ury in their publication ‘Getting to Yes: Negotiating Agreement Without Giving In’. BATNA stands for Best Alternative To Negotiation Agreement, which basically refers to what an organisation can hope to fall back on if their negotiation process fails. Of course, […]

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